Let's see how we handle your data
At QUBE Smart Technology, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal data you provide to us when using our smart locker services, including both the smart locker booking service that uses your mobile number and the smart locker parcel collection service. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
At QUBE Smart Technology, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal data you provide to us when using our smart locker services, including both the smart locker booking service that uses your mobile number and the smart locker parcel collection service. Please read this policy carefully to understand our practices regarding your personal information.
a. Mobile Number:
We collect your mobile number for the purpose of facilitating the booking process, sending necessary notifications and updates related to your locker reservation, and verifying your identity during the parcel collection process.
b. Contact Information:
We collect your name, email address, and phone number to facilitate the parcel collection process and to communicate important updates or notifications related to your parcel.
c. Parcel Information:
We may collect information related to your parcels, such as tracking numbers, sender details, and recipient information, to ensure proper identification and handling of the parcels within our smart locker system.
d. Usage Data:
We may collect information about your interactions with our smart locker system, such as the date and time of your bookings or parcel collections, the locker numbers assigned or used, and the duration of locker usage or parcel storage.
2. Use of Information
We use the collected information for the following purposes:
a. Locker Bookings
Your mobile number is used to process and confirm your locker reservations, and to provide you with the necessary details regarding your booking, such as locker availability, access codes, and pickup instructions.
b. Parcel Collection
Your contact information, including your name, email address, and phone number, is used to verify your identity and facilitate the collection of parcels from our smart lockers. We may use your contact details to send you notifications regarding the availability of your parcel, access codes, and pickup instructions.
c. Communication
We may use your mobile number and email address to communicate with you, including sending important service-related notifications, updates, and alerts related to your locker bookings or parcel collections.
d. Improvements and Analytics
We may analyze the usage data to improve our smart locker services, identify usage patterns, and enhance the user experience.
3. Disclosure of Information
We understand the importance of protecting your personal information and do not sell, trade, or otherwise transfer it to external parties, except in the following cases:
a. Service Providers
We may engage trusted third-party service providers to assist us in operating our smart locker services. These service providers are contractually bound to handle your personal data with confidentiality and are authorized to use it solely for the purpose of providing the requested services.
b. Legal Compliance
We may disclose your personal information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with legal obligations or protect our rights, safety, or property.
4. Data Security
We employ industry-standard security measures to protect your personal data from unauthorized access, loss, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the data is no longer needed, we will securely dispose of it.
6. Children's Privacy
Our smart locker services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that your child has provided us with their personal information without your consent, please contact us immediately, and we will take steps to remove the information from our systems.
7. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised version on our website or through other communication channels. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices at QUBE Smart Technology, please contact us at support@qubesmart360.com or +639177010419 / +639176320343.